Why Document Management Systems May Not Be good for Knowledge Sharing
Most knowledge-intensive organizations have made significant investments in "knowledge management" initiatives that are intended to facilitate the capture and transfer of company expertise, as a way to spur learning and innovation. Knowledge management is a much more holistic process that includes a range of strategies and practices to identify, create, represent, distribute, and enable adoption of insights and experiences.
Although many talk about the Knowledge Management (KM) systems and tools in place in their organizations, there is a feeling of uncertainty when it comes to articulating if the initiative is effective or paying off to the purpose that was initially defined.
Document management System
The choice of knowledge resources that is developed is usually limited to the people involved, as many organizations concentrate on identifying, generating and distributing insights and experiences of particular people and practices in the organization. Most document management or KM initiatives do not focus much on the adoption side .And when there is focus, it is usually handled by untenable means. Although KM strategies take account of a large variety of knowledge sharing tools, most of these strategies are usually tantamount with document management systems or (DMS). Being just one instrument for KM, DMS lacks the capability of coping up with the agility with which the information is created, refined and used.
Collaboration Platform Is The Answer!
A collaboration platform supports an extensive variety of KM strategies that includes storytelling and experience sharing, communities of practice, knowledge forums, expert voices, pre and post analysis, and of course document repositories as well. Collaboration platforms are extremely open as they encourage people to communicate and share in the organization. With collaboration platforms everyone in the organization is encouraged to contribute and add value within a given context, in a meaningful and responsible manner. Such a platform does not really cause a surge of unendorsed, unrestrained information, but lets the organization understand which knowledge sources are popular. It is also a way for the organizations to know about the effective and most talked about sources, thereby facilitating them to concentrate on the most suitable strategies. Collaboration platforms transfers the responsibility of knowledge sharing to every user who need to endeavor to provide the best, most pertinent and correct information to their fellow colleagues.
Social software has become a part of every business that allows not just group collaboration but also provide remarkable prospects for businesses to retain and reuse knowledge that’s constantly churned in their workplaces.
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