Combating Different Risks with an Effective ERM Solution Part II

In the first part of this article we looked at two of the most important risks faced by enterprises worldwide namely product counterfeiting and gray market sales. In the concluding part of this article, we would look at some other enterprise risks and how to combat these risks with an effective Enterprise Risk Management (ERM) solution.

Minimum Advertised Price (MAP)

MAP refers to the minimum price at which the retailer can sell products. It can go above the specified price but not below it. MAP is an arrangement wherein suppliers can set a lower limit on the prices that its resellers may advertise for the supplier's products. The MAP policy programs can either be a unilateral policy imposed by the manufacturer/supplier or an agreement between the manufacturer/supplier and its resellers. The purpose of MAP programs is to ensure consistent pricing for consumers and profit for sellers. However, certain resellers violate the MAP policy programs to make quick money. They sell the products on the Internet at a rate lower than the MAP fixed by the manufacturer / supplier. Such a move on the part of the reseller damages distributor loyalty, margins and most importantly the brand.

Trademark Infringement

Wikipedia defines Trademark infringement as “a violation of the exclusive rights attaching to a trademark without the authorization of the trademark owner or any licensees (provided that such authorization was within the scope of the license).” The Court has put down eight specific elements to measure likelihood of confusion and this includes strength of the mark, proximity of the goods, similarity of the marks, evidence of actual confusion, marketing channels used, type of goods and the degree of care likely to be exercised by the purchaser, defendant's intent in selecting the mark and likelihood of expansion of the product lines. Trademark is any company’s most precious asset and any infringement on it can directly affect its reputation, customer trust and revenue.

In such a scenario, there is a need for an effective Enterprise Risk Management (ERM) solution that can bridge the gap between supply chain planning solutions and product Lifecycle management software. Such solutions help manufacturers in the high tech, pharmaceutical and retail luxury goods industries mitigate these risks. It provides 24/7 real-time monitoring of sources that is not possible when using traditional methods/solutions. Since counterfeit and channel violation listings often go on and off the Web within 48 hours, only real-time solutions can find all the violators. Thus with a best of breed ERM solution that comes armed with an advanced web mining and reporting technology, companies gain visibility beyond their enterprise and beyond their supply chain in the global, open market.

Read More About: brand management, brand reputation, Anti-Counterfeiting